Dragon Tote delivering rented moving boxes to client's home

 

Delivery and Pick up Service

We offer Delivery to all of our clients as a much needed service during a very stressful time in their lives. Moving is a huge undertaking! Getting your whole order Delivered to your home is not only convenient but warranted. You deserve this! You got your home ready to be sold, and then you found a buyer. Now comes the giant job of packing up an entire house. Only to then unpack and organize a new house. We aim at taking a portion of your stress away by coming right to your home to deliver your order so that you can get started on packing right away.


Why you will love Delivery

We make the packing process a little less painful with our Delivery Service. We will come straight to your home on whatever day and time you schedule. We will bring the totes to your front door, sanitized and ready to go! There is no assembly required. You can literally start packing the moment we leave.

Dragon totes delivering rented moving boxes to client's home.

Why you will love Pick up

Our Pick up process is just as convenient!  As soon as you are done unpacking, even if you are ahead of schedule, we will come to your new location and remove all the totes. If you find you need more time to unpack, then feel free to Extend your Rental!

Dragon Tote picking up rented moving boxes from clients' new home

Region and zones Dragon Totes will deliver their rented moving boxes to

Region and zones Dragon Totes will deliver their rented moving boxes to

Our Delivery Zones

 We deliver and pick up within 125 km of our shop in Milton

Regions:

  • Halton
  • Hamilton
  • Peel
  • Toronto
  • York
  • Wellington-Dufferin-Guelph

Region and zones Dragon Totes will deliver their rented moving boxes to

PRICING

FREE Delivery and Pick Up in some Cities!

We offer free Delivery within 20 km from our shop in Milton. Over 20 km, you will be charged $1 per each additional km.

Delivery and Pick Up charges will be calculated for you when you

Book your Rental.

Free Delivery and Pick up in:

All of Milton, most of Oakville, Burlington, Halton Hills, parts of Mississauga, Hamilton, Brampton.

map image of region for free delivery offered by Dragon Totes

HOW DO I BOOK DELIVERY?

When you book your RENTAL online, it will ask you to type in your Delivery & Pick up address.
Once that is entered, we will send you a confirmation email with a link to book your delivery time.

 

How do I Arrange a Time for Delivery?

Within 10 days of your Rental, you can request a time HERE.
First you will be prompted to pay for your Damage Deposit, after-which you will have access to our online calendar to choose a time that works for you!
We are open 7 days a week, from morning to night.
Choose a time based on our availability.

Delivery Service

Delivery charge and pick up charge are 2 separate charges, as they typically involve 2 different addresses.

Delivery and pick up charges are calculated based on distance from our shop in Milton. Within 20 km from our shop your Delivery and Pick up charges are FREE! For each additional km there is a charge of $1/km.

Delivery and pick up charges will be calculated for you when you book a Rental.


Yes! You can pick up and drop off from our Shop if you prefer to save money on delivery and pick up fees. Please contact us to make sure your vehicle can fit your rental. Our totes don’t take up much room in your home but you’ll be surprised at the number of totes you can fit into your car. Not many! Our delivery rates are very reasonable and in most cases FREE. You may thank us when you see how convenient our Delivery Service is!

You can stack up as many as 10 empty totes into each other, which is about 4-5 feet tall.  You actually can stack up to 25 empty totes without causing any damage but this is close to ceiling height! Let’s stick with 10 for our example – if you ordered 50 totes, you will have 5 stacks of totes on your floor. Each stack will take up about 4 feet x 3 feet of floor space. So for 50 totes, plan to clear a floor space 12 feet long by 3 feet wide. Or you can put more into each stack by using a step ladder to stack them higher.

All we ask is that someone over the age of 18 is present for the Delivery. The person that booked with us does NOT need to be present, but somebody over 18 must be there to sign on your behalf. Make sure the person signing knows exactly what was ordered so they can sign confirming that everything is received in perfect condition.

When you place your order online, you will be prompted to select your Delivery Date. Within 10 days of your Delivery Date, you can Schedule your Delivery, where you choose a one hour window to receive delivery. We typically deliver every day of the week from morning till night.

A missed delivery appointment rarely happens since we send many reminders.

If for any reason you need to change your time, because we understand that life can get in the way, please reschedule by clicking on this link. When it asks you if this is your first time booking a Delivery appointment, say “No”. Then you can choose in the dropdown menu “I need to Reschedule my Delivery” for you to choose another time. Simple! Once we approve that, we go into the system and manually cancel your initial appointment.

So with all of those reminders in mind, if you still forget about your Delivery time or nobody over the age of 18 is able to greet us and sign the invoice, we will try to call you at the number you provided.  If we reach you on the phone, we will see how far away you are.  If we are able to wait, we will. 

But if we have to leave for our next appointment, or if we can’t reach you by phone, we will have to do a second delivery and charge an extra Delivery Charge. Once you pay for that second delivery, you can Reschedule your Delivery. When it asks you if this is your first time booking a Delivery appointment, say “No”. Then you can choose in the dropdown menu “I need to Reschedule my Delivery” for you to choose another time. Simple!

You placed an order online for what you thought would be a sufficient amount of totes. You received your order and got to work on packing up your house. Soon, you realize that you might have misjudged just how much stuff you have! You simply have to Add to your Order and we will deliver your additional items. We can arrange to get them to you within 48 hours. There will be a Delivery charge for second delivery, which is $1 per km from our shop in Milton. You will not incur a second pick up charge. Once the delivery charge is paid, you can schedule a time and get you back on track for packing! We encourage people to get a few extra totes, so you don’t run out. It is easy to underestimate how much stuff you have.

Within 10 days of your Delivery date, you can Schedule your Delivery Time and you will receive an email confirmation. In the confirmation email you will see a reschedule button, because life happens! 

When do you Return to Pick up my Order?

Within 10 days of the end of your Rental, you can book your time.
Visit THIS PAGE and choose from our availability.
It will be on the last day of your rental or earlier if you would prefer.
Whenever you are done, book a time and we will come!
Just make sure to have the totes empty with the labels removed.
Leave them in your garage or on the porch for a quick and easy pick up!

Pick up Service

Delivery charge and pick up charge are 2 separate charges, as they typically involve 2 different addresses.

Delivery and pick up charges are calculated based on distance from our shop in Milton. Within 20 km from our shop your Delivery and Pick up charges are FREE! For each additional km there is a charge of $1/km.

Delivery and pick up charges will be calculated for you when you book a Rental.


Yes! You can pick up and drop off from our Shop if you prefer to save money on delivery and pick up fees. Please contact us to make sure your vehicle can fit your rental. Our totes don’t take up much room in your home but you’ll be surprised at the number of totes you can fit into your car. Not many! Our pick up rates are very reasonable and in some cases FREE. You may thank us when you see how convenient our Pick up Service is!

When you place your order online, you will be prompted to select a Pick up Date. Within 10 days of your Pick up Date, you can Schedule your Pick up, where you choose a one hour window to receive a pick up. We typically pick up every day of the week from morning till night.

 

A missed delivery appointment rarely happens since we send many reminders.

If for any reason you need to change your time, because life happens, just visit this link. When it asks you what type of Pick up this is, choose “I need to Reschedule my Appointment time”, and then choose another time. Simple!

With all of those reminders in mind, if you still forget about your Pick up time or no one over the age of 18 is able to greet us and sign the invoice, we will try to call you at the number you provided.  If we reach you on the phone, we will see how far away you are.  If we are able to wait, we will. 

But if we have to leave for our next appointment, or if we can’t reach you by phone, we will have to do a second pick up and charge an extra Pick up Charge. Once you pay for that second Pick up, you can reschedule your Pick up.

If you would like to make some space in your home, you are welcome to request a partial pick up. You can Click Here to see the delivery rate. We charge $1 per km (with a minimum charge of $10). After paying for that second Pick up Charge, you will receive an email confirmation along with a link to schedule your pick up. Easy peasy!

With that said, the totes nestle within each other nicely when empty. You can stack 10 in each pile so they do not take up too much room. But we get it… Packing and unpacking is stressful and sometimes you just want the clutter gone!

Within 10 days of your Delivery, you are free to Schedule your Pickup Time. In the confirmation email, there is a reschedule button, because life can happen! 

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